Let's go through a few steps to resolve this issue.ĭownload HP Print and Scan Doctor. When this link is clicked, HP Print and Scan Doctor is downloaded to your computer using your Internet browser. The file is approximately 10MB in size.Īfter the download and installation completes, HP Print and Scan Doctor opens.

If your printer is not listed, make sure the printer is turned on and connected, click My product is not listed, and then click Retry.

Select your printer, and then click Next. You may also check the link: Using Print and Scan Doctor If a connection problem is detected, click the method being used to connect the printer, follow the instructions on the screen, and then click Retry.ĭepending on your issue, click either Fix Printing or Fix Scanning. Thank you, but your answer ignores the fact the version you linked to is precisely the latest version that doesn't work. Like I said in my first post, upon running it, it tells me it only runs on Windows 7 and newer and offers me to download the previous, compatible version, which fails with the message 'Download failed, please try again'. Of course, trying again ends up with eactly the same error. So after making an extensive Google search, I located earlier versions of the product.

Hp doctor download